What is a online consultation?

This is a live video call where the Physiotherapist will provide a structured assessment and then treatment using education, exercise and self-help…
How does it work?

  • You will need access to a smartphone, tablet or laptop with a camera. Headphones can be useful but not necessary
  • You will be sent a link via email; simply click on the link when it is your appointment. There is no need to download an app or software, however Google chrome works best 😉
  • Consider where you will take the call; you will be asked to move around and be “hands free”. The device may need to be placed on the floor or at body/ shoulder height. We will advice during the call what you need to do.
  • The Physiotherapy will ask about your symptoms and other questions
  • From this, you’ll be asked to complete certain movements and “tests”
  • Which will clarify the diagnosis and whether Physiotherapy will help
  • A treatment programme is then created for you taking into consideration your aims and using whatever you have available
  • Exercises, with clear videos and descriptions, can be accessed via an app
What if online isn’t for me?

If Physiotherapy isn’t appropriate, we will advice on what to do next. This may be seeing your GP or specialist consultant, or providing face-to-face Physiotherapy. We work with a trusted network of medical partners including Orthopeadic and Sports Medicine consultants.

Get In Contact

Find out more about any of our Physiotherapy, Ergonomic or Occupational Health services.

Holly Bulletproof
I can definitely recommend Bespoke Wellbeing Physiotherapy - I was first introduced to Clare who came to my work to carry out an assessment of my work place after being... Read Full Review »
James Goodrich
I can highly recommend Clare. She really cares about getting you better and is lovely to work with!
Akanksha Petrancosta
Clare and her team are fantastic - I came in with fairly acute symptoms, and through months of regimented treatment, a strong focus on targeted exercises, and continued support on... Read Full Review »
Maud Perrier
I recommended Bespoke Physiotherapy and especially Oisin O'Reilly who's helped me from Day 1 of recovery from my ACL rupture to be back on the slopes 9 months later. Very... Read Full Review »
Alec Zetter
Conveniently located for those who work in Central London, Danielle was an excellent Consultant for a back injury I sustained. Would recommend highly. Quick, Efficient and Friendly.

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Online Physiotherapy, using a video call, is an easy to access and effective way of providing Physiotherapy in your home or workspace…
Covid-19 Update – 04.12.2020: Unfortunately we have decided to keep our London Physiotherapy clinics CLOSED until January 2021. We are continuing to provide online appointments via video.
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Physiotherapy is a healthcare profession that focuses on a holistic, person-centred approach to enhance an individual’s physical, mental, and social wellbeing.
Online Physiotherapy, using a video call, is an easy to access and effective way of providing Physiotherapy in your home…