Let us look after your staff
High numbers of employees off sick with a musculoskeletal injury?
Staff taking a long time for employees to return to work after an injury?
Can they quickly and easily access the right treatment and help?
Bespoke Wellbeing supports UK workplaces to reduce musculoskeletal injury and sickness absence with quality-driven, accessible, and cost-effective virtual and face-to-face (hybrid) physiotherapy services.
Our physiotherapists are experts in managing musculoskeletal disorders (MSD), that is injuries and conditions that affect the bones, joints, muscles and skeletal structures such as nerves.
Employers are responsible for managing the risk of MSD in the workplace, which includes appropriate treatment and rehabilitation. Bespoke Wellbeing can support you each step of the way from preventative measures to treatment and return to work.
All our physiotherapy services will:
- Assess symptoms and establish recovery timescales
- Provide evidence-based treatment and rehabilitation programmes using an exercise app
- Educate and reassure employees on how to self-manage their symptoms
- Identify any work tasks or demands which may be contributing to the disorders
- Give advice on any work modifications that need exploring.
Our team are also passionate about health promotion and preventative strategies when it comes to keeping your employees fit and healthy for work.
Physiotherapy can help treat and manage a wide range of musculoskeletal (those related to joints, bones, or tendons) injuries and conditions – many of which are suitable for both virtual and face-to-face physiotherapy; for example:
- Low back pain
- Neck pain
- Working from home aches and pains
- Shoulder injuries
- Knee injuries
- Rehabilitation pre and post surgery
- Repetitive strain
- Rehabilitation post-injury
- Osteoarthritis and rheumatoid arthritis
- Sports injuries.
The traditional approach of only referring injuries for clinic based appointments are well and truly behind us. Virtual approaches have taken center stage since Covid-19 in 2020 with evidence to suggest that virtual physiotherapy delivered by video consultation is just as effective as face-to-face services. It also enables a ‘early intervention’ pathway into occupational health physiotherapy, with new referrals often being offered an appointment on the same day they are referred for an assessment.
Many of our customers are reporting the same outcomes with the added benefits of being able to access our services even quicker, reach all employees regardless of location, and at a cost effective rate compared to face to face options.
93% of our patients report virtual physiotherapy exceeded their expectations
83% find virtual physiotherapy is effective for their injury or health condition
There are some employees that will require face-to-face physiotherapy (approximately 20% of referrals) and this is often due to them requiring a neurological examination or if their symptoms are too irritable to settle with advice, exercises, and other ‘hands-off’ techniques.
If “hands“ on treatment (i.e. massage, joint mobilisations, or acupuncture) is required, we can seamlessly refer to our national network of quality assured physiotherapists for face-to-face treatment.
Virtual physiotherapy is a video-based consultation that is accessed on a smartphone, tablet or laptop with a camera. We make these consultations as similar to face-to-face appointments as we can.
The employee will be able to book their appointment online at a time that suits them and they will then receive a booking confirmation email which contains the video link. At the time of their virtual appointment, they simply just click on the link. There is no need to download an app or software.
The physiotherapist will ask the employee about their symptoms and other questions related to their health and work. They will then be asked to complete certain movements and “tests” which will clarify the diagnosis and treatment plan.
We do ask the employee to consider where they will take the call as they will be asked to move around and be “hands-free”. The device may need to be placed on the floor or at body/ shoulder height.
The physiotherapist will also discuss any work-related considerations which should be recommended to their referrer (i.e. work-related adjustments).
Bespoke Wellbeing partners with Physitrack to provide your employees with easy to follow and narrated exercise videos, all hand-picked by their treating physiotherapist to support their recovery. It has built-in reminders help your employees to stay on track with their exercises and recovery.
Watch the video below to find out more.
Invest in your staff
There are many benefits of providing physiotherapy to your employees, both to the employee and the organisation.
- Earlier return to work after illness or injury
- Productive workforce
- Help individuals reach their full potential
- Higher morale
- Better employee relations
- Improved staff retention
- Compliance with legislation
- Improved occupational health and safety
- Improved corporate image
Saving you money
Occupational health physiotherapy has been shown to typically return between £3- £8 for every £1 invested by organisations. This is achieved by reducing injury and improving recovery time frames so that employees take less time away from work and are more productive. There are obvious sickness absence savings but also associated costs such a agency cover and recruitment costs if workforce retention is low.